Frequently Asked Questions
Get answers to common questions about buying Discord members, server boosts, and our growth services. Can't find what you're looking for? Contact our support team — we're available 24/7.
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General Questions
Boostersnap is a trusted provider of Discord growth services. We help server owners grow their communities by offering Discord members (both online and offline), server boosts, and engagement services. Since 2020, we've delivered over 50,000 members to thousands of satisfied customers.
Buying Discord members helps establish social proof for your server. Empty or low-member servers struggle to attract organic growth because people prefer joining active communities. By boosting your initial member count, you create momentum that attracts more real members. It's especially useful for new servers, NFT/crypto projects, gaming communities, and businesses building customer communities. Learn more about growing your server after buying members.
Getting started is simple! Browse our services page, choose your desired service and package, provide your Discord server invite link, complete payment, and watch your server grow. The entire process takes just a few minutes, and delivery begins shortly after payment confirmation.
Discord Members Questions
Online Discord members show as active/online in your server's member list, creating the appearance of an engaged community. They're ideal for maximum social proof but cost more. Offline Discord members contribute to your total member count but appear offline. They're more affordable and perfect for boosting numbers on a budget. Both types are real accounts with retention guarantees. Read our detailed comparison guide.
Yes! All our members are real Discord accounts with profile pictures, usernames, and account history. They're not bots, automated accounts, or blank profiles. This is crucial for maintaining your server's authenticity and avoiding detection. Learn more about the difference between real and fake Discord members.
Standard Discord member packages (online and offline) are designed to increase your member count and social proof — they don't actively participate in chat. If you need active engagement, chat activity, reactions, and interactions, check out our Discord Engagement Services. Many customers combine members with engagement services for the best results.
Yes, our members are real Discord accounts with profile pictures (avatars), unique usernames, and account history. They look indistinguishable from organic members. We don't use blank profiles or obvious placeholder accounts that could make your server look suspicious or artificial.
Our standard packages go up to 10,000 members per order. For larger requirements, we offer custom enterprise packages. Contact our sales team for orders exceeding 10,000 members — we can accommodate bulk orders of 50,000+ members with custom pricing and dedicated delivery schedules.
Yes! Many customers order a mix of online and offline members for the best balance of social proof and value. You'll need to place separate orders for each type. A popular strategy is 70% offline members for the base count and 30% online members for active appearance.
Safety & Security Questions
Yes, buying Discord members from a reputable provider like Boostersnap is safe. We use secure methods that don't require your password or admin access. Members join through your public invite link using real accounts, not bots. We've delivered over 50,000 members without any server issues. Read our comprehensive safety guide for more information.
When using a reputable service like Boostersnap, the risk is minimal. We use real accounts that join naturally through invite links, mimicking organic growth patterns. We don't use bots or automated tools that violate Discord's terms. Thousands of servers use our services without any issues. We also deliver members gradually to avoid suspicious activity spikes.
No, absolutely not! We never ask for your Discord password or login credentials. All we need is a valid, non-expiring invite link to your server. Members join through this public link just like any organic member would. Never share your password with any growth service — legitimate providers don't need it.
You can purchase members for servers where you have permission to invite people. You'll need to provide a valid invite link with appropriate permissions. We recommend being a server owner or administrator. We don't deliver to servers with illegal content or that violate Discord's community guidelines.
Yes, all payments are processed through secure, encrypted payment gateways. We support PayPal, credit cards, and cryptocurrency. We never store your full payment details on our servers. All transactions use industry-standard SSL encryption to protect your information.
Payment & Refunds
We accept multiple payment methods including PayPal, all major credit and debit cards (Visa, Mastercard, American Express), and various cryptocurrencies (Bitcoin, Ethereum, USDT). All payments are processed securely through trusted payment processors.
Yes, we offer refunds under certain conditions. If we fail to deliver your order or deliver significantly less than promised, you're eligible for a full or partial refund. Refund requests must be made within 7 days of purchase. We also offer free refills if member retention drops below our guaranteed percentage. Contact our support team to discuss your specific situation.
We guarantee a minimum retention rate on all our member packages. If your member count drops below our guaranteed percentage within 30 days, we'll refill the difference for free. The exact retention guarantee varies by package type — online members typically have 60-70% retention, while offline members have 70-80% retention. Check the specific package details for exact guarantees.
Yes! We offer volume discounts for larger orders. The discount percentage increases with order size. For very large orders or ongoing partnerships, contact our sales team at our contact page to discuss custom pricing. We also run periodic promotions — follow us on social media or subscribe to our newsletter for updates.
Still Have Questions?
Can't find the answer you're looking for? Our support team is here to help 24/7. Reach out and we'll get back to you as soon as possible.
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